How Wearable Technology in the Workplace Benefits Businesses and Employees

August 28, 2020

Cell phones were the major shift in bringing small, highly-advanced pieces of technology with us wherever we go. Not so long ago, it was somewhat rare to see someone with a cell phone that did little more than send and receive calls and texts. Today, smartphones are ubiquitous with communication, creativity, and productivity, and have given way to other wearable technology in the workplace.

But for its continuous rise to prominence in the workplace, wearable technology is in some ways still not fully utilized to benefit both employers and employees both at work and off the clock—but that’s changing relatively quickly. Here’s why.

How wearable technology in the workplace changed us

Virtually all types of technology have changed how we work. But wearable tech has made performing work and work-related tasks and actions much different. For starters, smartwatches alert us for a number of things and can be personalized to our needs. This personalization includes:

  • Email alerts
  • Instant message pings
  • Meeting reminders
  • Calendar events and invites
  • Phone calls and texts

But wearable tech helps us do more than just complete tasks. Many smartwatches can be set to include reminders of when we’ve been seated too long, and alert us to stand and continue working or to step away from our desks if we have time. This is a great example of how wearable technology in the workplace can benefit our overall health, as well as productivity.

Staying in sync

Whether we work primarily on laptops, tablets, or smartphones, it can be challenging to keep all of our documents and information synced. Smartwatches remove this obstacle and allow us to easily, wirelessly sync all of our devices.

Moving on and staying in touch

Smartwatches are also excellent devices for those of us who need to track time—which is likely most of us no matter our role. We can set timers to alert us of many things, including:

  • How long we’ve been working on a project
  • How much time we’ve spent staring at a screen and to take a break
  • When to move on to another project

These devices can be great tools to boost workplace communication, too. Many of us place our phones face down, in a drawer, or in our bags to keep us from getting distracted. While that can be a solid habit for productivity, it’s not so great for keeping up with coworkers’ time-sensitive asks. Wearable tech can help us stay in touch, even if we’re only a room away.

Customer satisfaction

Whether we like it or not, customers and clients expect near-immediate responses to their emails, messages, and calls. While meeting their demands can be stress-inducing, wearable tech can help us satisfy customers and still maintain distance after hours.

Depending on the level of customization you’d like, your wearable tech can help you develop a personalized experience and line of communication between you and your customer or client. Members of sales teams can quickly and easily access all information needed to satisfy a client’s question or interest without opening a laptop or skimming their phones. This helps keep communication and sales moving, as well as improve customer satisfaction.

Turn to Doha® for your wearable tech needs

As businesses and the employees who power them become more integrated, wearable technology in the workplace will become more commonplace. Call us at 1-888-DOHAINC to learn how we can help you find the best wearable tech and other devices to keep your business moving.

wearable technology in the workplace has changed how we work